Privacy Policy – Silver Workshop

At Silver Workshop, your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or make a purchase.

1. Information We Collect

When you visit our site or place an order, we may collect the following information:

Personal details: Name, email address, phone number, shipping address
Order information: Items purchased, payment method, delivery instructions
Device and browsing data: IP address, browser type, pages visited, and interaction data
Communication history: Any messages or inquiries you send us via email or contact forms

We only collect information that is necessary to fulfill your order or enhance your experience.

2. How We Use Your Information

We use your data strictly for the following purposes:

To process and deliver your order
To send order updates, invoices, or customer service messages
To improve our website performance and customer experience
To respond to customer support inquiries
To prevent fraud and ensure secure transactions

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Sharing Information

We may share your information only with:

Shipping partners to deliver your order
Payment gateways to process secure payments
Government authorities if required by law

Each partner is required to keep your data safe and confidential.

4. Cookies and Tracking

Our website uses cookies to:

Remember your preferences
Maintain your shopping cart
Analyze website traffic for performance improvements

You may disable cookies via your browser settings, but this could affect website functionality.

5. Data Retention and Security

We retain your information only as long as necessary to fulfill our legal and operational obligations. We store your data securely and protect it from unauthorized access using encryption and firewalls.

6. Your Rights

You have the right to:

Access or update your personal information
Request deletion of your data
Opt-out of marketing communications at any time

To exercise any of these rights, contact us at:

📞 Phone: +20 1020014216

7. Changes to This Policy

Silver Workshop may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated revision date.

Last updated: June 2025